Measurement may highlight the need to calibrate or correct a current process/system. Instead of redesigning it from scratch, we identify and orchestrate the changes needed for optimal performance and continued human flourishing.
Calibration may be about adding a new component, tweaking an existing one, or redesigning supporting elements (e.g., communication, cadence, etc.). Through these smaller adjustments, we help you manage unintended effects that may dampen growth.
Since calibration entails smaller changes, it lends itself to scientific experimentation. This approach is especially desirable to fully isolate and size the impact of negative drivers - for example, when the factors contributing to under-performance are potentially corrosive.
Experimentation is a rigorous and prescriptive process, but it offers unparalleled insights and learning. It can also help the organization develop a problem-solving mindset.
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